Enabling Request to Buy on the Public Site

Overview

The Request to Buy feature lets cemeteries add a button to their public Plot Availability Map, allowing site visitors to request the purchase of available plots directly from the map.

Included in this Article:



How to Enable the "Request to Buy" Feature

Who Can Enable This Feature?

  • Only users with Administrator access can enable the Request to Buy feature.

Steps to Enable:

  1. Go to Account & System Settings.
  2. In the left-hand menu, click Public Website.
  3. Select Plot Availability Map.

  4. Scroll to the section titled:

    Add “Request to Buy” Buttons to Public Map.

  5. Click Enable Request to Buy.

Note: The button will be disabled unless a Plot Availability Map is already configured. Please contact support@cemify.com for assistance.

Here is a video that shows How to Enable the Request to Buy Feature:

Configuration Options

When enabling the feature, you'll see a modal with the following options:

• Available Statuses

Select one or more plot statuses where the “Request to Buy” button should appear.

Important: Plots will not be eligible if they already have a burial or an owner, even if the status matches.

• Users to Notify

Choose one or more users to be notified by email when a request is submitted.

Public Site Experience for Visitors

Once enabled, visitors will be able to:

  1. Open the Plot Availability Map on the Cemetery Public Site.

  1. Click on an available plot.

  1. Click the Request to Buy button:

  1. A window will pop up prompting the visitor to enter the following required information:
        • (Optional) Click Add More Plots to Request to include additional plots.
        • First Name
        • Last Name
        • Phone Number
        • Email Address
        • (Optional) Notes
  1. Click Submit Request:

  1. The visitor then sees a confirmation message and receives a confirmation email:
Example of the confirmation email the visitor will receive
  1. Cemetery staff (selected users) receive an email notification with a link to manage the request:
Example of the email selected users will receive

Account Admin Workflow: Handling Requests

If your cemetery has this feature enabled, incoming requests appear under the Sales tab in Cemify:

Request Management:

  • Requests are listed from newest to oldest.
  • Click Review next to any “New” request to take action.

Admin Options:

  • Reject Request
    • Add a rejection reason
    • Optionally notify the requester via email

  • Approve & Start Sale
    • A new Person is created in Cemify using the submitted info
    • A new Sale is started with the selected plots and linked to that Person

From there, proceed with your usual sale workflow (adding templates, purchaser details, etc.).

Here is a video that shows how the Request to Buy Feature works:

Need Help?

If you do not see the "Request to Buy" button or need help setting up your Plot Availability Map, please contact support@cemify.com.