Data Backups

Cemify automatically saves your account data in two ways to keep everything safe:

  1. Continuous Cloud-Based Backups: Our system continuously protects all cemeteries’ data by archiving changes in near real-time. This ensures your data is always secure and can be restored if needed.
  2. Quarterly Downloadable Backups: Every three months (this can be changed to monthly or annually as well), your cemetery-specific data is backed up and emailed to all Account Administrators. These backups can be downloaded onto a computer or flash drive for extra peace of mind. The email you received contains instructions for downloading your quarterly backup.

It’s not required to save these backups to your computer since Cemify already keeps everything protected. However, downloading the quarterly backup ensures you have a local copy just in case of something highly unusual, like a multi-week internet outage.

Rest assured, our continuous cloud-based backups ensure your data is always secure, and the quarterly backups are simply an optional extra step for added convenience and safety.

To access a backup, log in to Cemify and navigate to Settings. From there, you can download the most recent backup, which can be opened as an Excel file. This allows you to save it to your desktop or a flash drive.


Follow these steps to download a backup:

  1. Click your profile icon in the top-right corner.
  2. Select Account & System Settings.
  3. Go to Data Backups > Recent Backups.
  4. Click the download icon next to the most recent backup.

A few things to note:

  • Your data backup will be zip files that include CSV files for all major components (burials, plots, owners, people, etc.)
  • The size of your data backup will depend entirely on the size of your cemetery and the number of linked photos or documents.
  • Backups with a large amount of data (for example, if this system has many headstone photos or scans) may take longer to download or be broken into separate download files due to size.

If you have any questions, please don't hesitate to reach out to us at support@cemify.com.